Privacy Policy
What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Codeaxa. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Details
Your personal information is kept securely with us and our payment
handling service purely for the purposes of dispatching your order.
We do not and will not sell your information to a third-party
for any reason. Disclosure and retention of your information is in
accordance with all UK and EU laws and will not be transmitted except if
we become legally obliged to do so by the proper authorities.
We are registered with the Information Commissioner, and fully
compliment with the Data Protection Act, registration number Z9193587
Terms of Use
This site is maintained and controlled by HS Publishing Ltd.
This site has stringent security measures in place to protect
the loss, misuse and alteration of the information under our control.
These measures include, but are not limited to, strong 128-Bit SSL
encryption of all sensitive data between you, the customer, and us.
Where any information is exchanged with a third party, our
payment provider, this is always done using the best SSL encryption
available with a minimum of 128-Bit.
Should you have any questions regarding this policy please
contact us at the address below. By using our site you consent to the
collection and use of information as specified in this policy.
Should we decide to alter our Privacy Policy, this page will be
updated to reflect those changes in order to keep our visitors in the
know.
| 1 |
Who we are |
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In this Privacy Policy references to "we" and "us" are to HS Publishing Limited. |
| 2 |
What information we collect and how |
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The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email address, etc.
(2) Your IP address (this is your
computer's individual identification number) which is automatically
logged by our web server. This is used to note your interest in our
website.
(4) Your preferences and use of email
updates, recorded by emails we send you (if you select to receive
email updates on products and offers).
(5) Session information stored in
cookies, these do not include any personal information and are used to
ensure the correct data is extracted from the database when using our
interactive systems.
(6) Under no circumstances will we
hold sensitive payment details such as your card number, expiry date
and security code. All transactions are handled through our secure
payment systems. |
| 3 |
What we do with your information |
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Any personal information
we collect from this website will be used in accordance with the Data
Protection Act 1998 and other applicable laws. The details we collect
will be used:-
(1) To process your order, to provide
after-sales service (we may pass your details to another organisation
to supply/deliver products or services you have purchased and/or to
provide after-sales service);
(2) To comply with legal requirements.
(3) In certain cases we may use your email
address to send you information on our other products and services.
In such a case you will be offered the option to opt in/out before
completing your purchase.
(4) You data is held securely on our
servers and can only be accessed through 256-Bit SSL, and multiple
levels of passwords and identification checks.
We may need to pass the information we
collect to other companies for administrative purposes. We may use
third parties to carry out certain activities, such as processing and
sorting data, monitoring how customers use our site and issuing our
e-mails for us. Rest assured that third parties will not be allowed to
use your personal information for their own purposes. |
| 4 |
Your rights |
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(1) You can ask us to update or remove your personal information by clicking here
to email us or by writing to us at our customer services address in
(2) below. However, please note that we may need to keep some personal
data in order to process orders or to comply with customer service or
after sale obligations.
(2) You also have the right to request a
copy of any personal information we hold about you. To do this,
simply write to us at the following address, enclosing a cheque for
£10 payable to HS Publishing Ltd to cover our administration costs:-
Customer Services (Personal Data Request)
Codeaxa, Chiltern House
182 London Road
Croydon
CR0 2TE
United Kingdom
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Your consent
By using our site, you consent to our privacy policy.
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